Ultimate Guide to Troubleshoot Your Router

It can be very irritating when your internet connection is lost midway through urgent work. The Internet connects us through the world and no one likes to be offline and disconnected due to a lost Internet connection. In this blog post, we will explore the ultimate guide to troubleshooting most of your router network problems so that the next time when you see an internet connection lost message, you can apply these simple troubleshooting methods and get your router up and running in no time. However, some problems might be complex and need professional support to be resolved.

Perform Basic Troubleshooting Steps

Before trying more complicated troubleshooting steps, you should try some basic checks to see if the router connection problem gets resolved. Many times, the problem is minor and is fixed with these initial steps only. 

  • Turn off the router and turn it on again: Switch off the router and leave it for a few minutes and turn it on again after some time to see if the connection is restored.
  • Contact your ISP: There might be some issue with the internet connection from the Internet Service Provider (ISP) ‘s side. You should contact them and ask if everything is normal. If the issue resides on their side, unfortunately, you can’t do anything but wait.
  • Try to connect a different device: It’s always a good idea to try connecting a different device when the connection issue occurs as the fault may be in the device, and not the router.
  • Switch to an Ethernet cable: If you are facing network issues with Wi-Fi, your problem may resolve by connecting the router with an Ethernet cable. Physical barriers can hinder the internet connection over the Wi-Fi connection. By switching to an Ethernet connection you can check whether the problem lies in the router or the internet connection itself.
  • Check the wired connection: If you are already connected to the router using a LAN, make sure that all the wires are tightly connected. You may also remove the Ethernet cable and reattach it to see if it restores the connection. You can also try to use another Ethernet cable to see if the problem lies in the Ethernet cable.
  • Check the router’s lights: Different routers have different lights and flashing patterns to indicate connection status. You can check the user manual of the router to detect the error through the router’s lights.

Reset the Router 

Many routers have a power button that can be used for resetting the router. Search for the button and reset your router. If your router doesn’t have a reset button, you will need to reset the router from the router settings. Possibly it will bring your internet connection back.

Upgrade Router Firmware

You might be getting internet connection issues because of outdated router firmware. You can update your router’s firmware in the router settings itself. However, you will need the Internet to download the firmware update. 

Looking to Hire a Professional Router Support Service Provider?

Tired of router network problems? We understand how frustrating it is to deal with router connection problems. We are a US-based startup providing router technical support to individuals and businesses to overcome router network problems. Our 100% client satisfaction rate makes us one of the best router technical support providers. You can contact us to troubleshoot any of your router-related

Related Issue:

Router Support Services: How They Benefit You

In today’s interconnected world, a stable and reliable internet connection is crucial for both personal and professional activities. The router plays a vital role in delivering a seamless internet experience, but it can encounter issues that disrupt connectivity and hinder productivity. This is where router support services come into play. In this blog, we will explore how router support services can benefit you by addressing common router problems, optimizing performance, and enhancing network security.

6 Benefits You Get From Router Support Services:

1. Expert Troubleshooting and Issue Resolution:

Router support services provide you with access to experienced technicians who specialize in diagnosing and resolving router issues. They possess in-depth knowledge of various router models and can quickly identify the root cause of connectivity problems. Whether it’s a configuration issue, software glitch, or hardware malfunction, these experts have the expertise to address the problem efficiently, saving you time and frustration.

2. Improved Performance and Speed:

Slow internet speeds and weak Wi-Fi signals can be major sources of frustration. Router support services can optimize your router’s performance to ensure faster and more reliable internet connections. Technicians can fine-tune your router settings, optimize it, and improve signal strength, resulting in enhanced download and upload speeds, reduced buffering, and smoother streaming experiences.

3. Network Security Enhancements:

Maintaining a secure network is very important to protect your sensitive data from cyber threats. Professional Router support offers valuable assistance in securing your home or office network. Technicians can implement strong encryption protocols, set up secure passwords, and enable firewalls to safeguard your network against unauthorized access. They can also detect and resolve any vulnerabilities that hackers might exploit, providing you with peace of mind.

4. Remote Assistance and Convenience:

Many router support services provide remote assistance, allowing technicians to troubleshoot and resolve issues without needing to visit your location physically. Through secure remote access, they can diagnose problems, make necessary configurations, and apply software updates from their own location. This convenience saves you time and eliminates the need for in-person appointments, ensuring quick and efficient issue resolution.

5. Timely Firmware Updates:

Router manufacturers regularly release firmware updates to improve performance, fix bugs, and address security vulnerabilities. However, keeping track of these updates and ensuring they are correctly installed can be challenging for users. Router support services can take care of this task for you, ensuring that your router is always up to date with the latest firmware versions. This proactive approach helps maintain optimal router performance and safeguards against potential security risks.

6. Personalized Advice and Recommendations:

Router support services go beyond issue resolution by providing personalized advice and recommendations tailored to your specific needs. Technicians can assess your network requirements, recommend router upgrades or replacements if necessary, and guide you in selecting the right router model for your home or office. This expertise ensures that your network infrastructure aligns with your usage patterns and future scalability requirements.


Router support services offer numerous benefits that can greatly enhance your internet experience. From expert troubleshooting and issue resolution to improved performance, network security enhancements, and personalized recommendations, these services ensure that your router operates at its best. By relying on professional support, you can save time, optimize your network, and enjoy seamless and secure online connectivity, empowering you to stay productive and connected in today’s digital world.

Get the 24×7 Router Support Service

If you have also been searching for “best router support services”, then fortunately, your search ends here as 24×7 Router Support offers around-the-clock remote support services to help you deal with any kind of router-related issues. We provide online assistance to solve your router problems and get it up and running in no time. You can contact our team for online router setup or to resolve any other router-related problem.

Related Issues:

Benefits of Upgrading Your Router to Make Your Life Easier

A router is an essential gadget that makes your work easier. Therefore, it is important to keep upgrading your router regularly to smooth your work at regular intervals. Many experts recommend that one should upgrade the router every 5 years. If you have router connection issues or unstable Wi-Fi speed, it is time for you to upgrade the router.

Upgrading Your Router Helps You With:

Good Connectivity

Do you constantly face router network problems? There may be several reasons for network issues, including poor connectivity. Read our blog on 6 Main Causes Why Your Router Keeps Disconnecting, if you’re facing the same issue. Now back to the topic, new routers support the latest Wi-Fi standards like Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7, which are specially designed for optimizing connectivity in a high-density environment like a workspace. Furthermore, the new routers support simultaneous connections, faster data transfer rates, and better coverage, which improves your productivity.

Advanced Features 

With a new router, you get advanced features like content control, guest networks, and quality of service settings. Upgraded features help you with certain factors, like content control, which limits access to websites and filters website content. It allows for restricting inappropriate content. Similarly, with a guest network, you allow visitors to access the internet connection and protect your device from security threats. Quality of Service, or QoS, helps prioritize the traffic on your device for faster connectivity. 

Enhanced Security

Getting a new Wi-Fi router can improve security features. For instance, WPA3 encryption protects against cyber threats. As home routers are quite vulnerable to cyberattacks, it is important to have an easy-to-manage security suite for routers. 

Stable Network

New routers have advanced antennas that can help extend the range of Wi-Fi signals and reduce dead zones. Also, using mesh networks can help you have a stable connection as the group of connectivity devices is connected to create large and continuous networks to enhance speed. 

Maintaining the Latest Wi-Fi Standards

It is important that your router be compatible with the latest gadgets like smartphones, laptops, and many more. With the latest Wi-Fi standards, you can connect to any smart device at a faster speed and not face router connection issues.

Upgrading to new routers can bring numerous benefits, like boosting the performance of home networks, improving speed range, ensuring stable connectivity, and so on. However, there is also a possibility that you may not need a new router and the connectivity issue can be resolved via our technical support. 

So, if you have been using an old router and facing router connectivity issues, you can contact 24×7 router support via chat, phone, or mail. Our technical team will help you navigate the issue of connectivity and configure the router set for better speed.

For more information on router support, get in touch with us.

Related Issues:

Step-by-Step Guide to Update Router Firmware

It is essential to update devices to prevent security threats and ensure that the devices are working smoothly. If you are someone using an old router, there is a possibility that the manufacturer has launched a new firmware update and you need to change router settings online. Upgrading router firmware is easy, but if you have been facing any trouble updating firmware, continue reading. 

In this post, you will learn some quick ways to update the router’s firmware.

For upgrading router firmware, you need to get access to your router. For this, enter the specific IP address in the browser. If you are unable to find the IP address, check the router’s instruction manual. Once you get the IP address, log in to your router to update the firmware.

For Updating Router Firmware,

    • Connect your router to the device using an Ethernet cable for stable internet.
    • Open the internet browser and write down the IP address in the address bar.
    • Enter the login details.
    • Once you have entered the login details, find Firmware Upgrade, Router Upgrade, or options similar to this. However, these options are found in different sections depending on the router model. Usually, this option is available under the Administration, Maintenance, or Utilities section.
    • Once you have selected the Firmware Upgrade option, you will be able to see the details of the current firmware. Keep the details in mind or note them somewhere.
    • Then, go to the manufacturing website of your router and find the Support section or something similar to this. Again, the section varies depending on your router model.
    • Find your router model and check for updates, if any are available. Once you choose this, you will be able to see the details of the current firmware. Note it and compare it with the details of the current firmware.
    • Once you find any firmware update, download it and extract the files to a location where they are easily accessible.
    • Now, look for an update section in the router. There, you will find ‘Browse’ or something similar to the “Choose File” option. Click here and go to the file you have recently downloaded (mentioned previously) or search it by name.
    • Once you have chosen the firmware file, select the Upgrade option and wait for a while.
    • Once the upgrade is complete, the router will restart, and the new firmware will be installed.

Some routers automatically update their firmware, so there is no need to upgrade manually. Also, if the firmware upgrade fails, you need to reset your router.

In Conclusion,

Follow the above steps to upgrade the firmware of your router. If you have trouble upgrading firmware, get in touch with 24×7 router support via chat, or mail. Our technical team will help you navigate the correct way to upgrade the router, including Netgear Router Update, Nighthawk, and Orbi routers. For more information on how we can help you with any technical issues with router settings online, contact us.

Related Issues:

6 Main Causes Why Your Router Keeps Disconnecting

If you’re having trouble with your internet connection, it may be due to your router disconnecting frequently. This can be a frustrating issue, but fortunately, there are several things you can do to troubleshoot the problem.

Here are some reasons why router disconnecting issue occurs and what you can do about it:

1. Interference from other devices: One of the most common reasons for a router to disconnect is interference from other devices such as cordless phones, microwaves, or even other routers. Try moving your router to a different location or changing the channel settings to see if that resolves the issue.

2. Outdated firmware: Routers require regular firmware updates to improve performance and fix bugs. If your router is running on outdated firmware, it may cause connectivity issues. Check the manufacturer’s website for the latest firmware updates and make sure to install them.

3. Overheating: Routers generate heat when in use, and if they become too hot, they can malfunction or even shut down. Make sure your router is in a well-ventilated area and not covered by anything that could trap heat. You can also try using a cooling pad or fan to help regulate the temperature.

4. Weak signal: If your router is too far away from your devices or has to go through walls or other obstacles, the signal strength may weaken, resulting in a disconnect. Try moving your devices closer to the router or investing in a range extender to boost the signal.

5. Power supply issues: If your router’s power supply is faulty or not providing enough power, it can cause the router to disconnect. Make sure to use the power supply that came with the router and check for any damage or loose connections.

6. Congestion: If too many devices are connected to your network, it can cause congestion and slow down your internet connection or even cause the router to disconnect. Try limiting the number of devices connected at one time or investing in a router with higher bandwidth capabilities.

A router disconnecting frequently can be a frustrating issue, but there are several things you can do to troubleshoot the problem. By addressing common causes such as interference, outdated firmware, overheating, weak signals, power supply issues, and congestion, you can get your internet connection back up and running smoothly. 

How to troubleshoot router disconnecting issues with an expert’s help?

If you have tried all the ways but the issue persists, you can contact our router customer support to troubleshoot your router disconnecting issue. We are a US-based company helping clients to troubleshoot their router problems, and ensure smooth, uninterrupted internet connection. You can get in touch with us through chat support and via email.

Related Issues:

How to Troubleshoot NETGEAR Router 403 Forbidden Error

Netgear routers are one of the best routers for high-speed internet and secure network connection. But sometimes you may encounter problems with Netgear routers such as router not found or 403 forbidden error. In this blog post, we will see how to troubleshoot 403 forbidden errors in Netgear routers.

Possible causes and solutions for Netgear 403 Forbidden error

Make sure Your Internet Service is active

The reason for Netgear 403 forbidden error may be the internet outage from your Internet Service Providers’ (ISP) end. Contact your ISP and ask them if the internet service is inactive. If that’s the case you can only sit back and wait for the internet to come. 

Check your browser

Sometimes corrupted cache and cookie files saved on your browser prevents websites from loading. You can try clearing the cache and cookies from your browser and checking if the 403 error is removed. If the problem continues, try using any other browser.

Tighten your Router Cable Connections

The cables you are using for your router connection might be loosely plugged. Loose cable connections might block the data transfer. The ethernet cable can also have some wear and tear on it after a certain period of time that can cause the 403 error. Try changing the ethernet cable if you think it can be the issue.

Check for Wi-Fi Connection Issues

If you are using a wireless router, the distance or obstructions between your router and system may cause the Netgear 403 Forbidden Error. Move your system closer to the router and see if that fixes the issue. You can also try to shift from wireless to ethernet cable connection and see if it solves the problem.

Perform Power Cycle 

This is one of the most effective ways to solve your router problems. Simply disconnect your router from the outlet and connect it back after 1-2 minutes and switch on the button. If this method doesn’t work, it means the router is working well, the problem lies elsewhere.

Update Your Netgear Router’s Firmware

If your router firmware is not updated frequently, it may get outdated and cause problems like 403 errors. In the new versions of Netgear routers, you can download your firmware update through the interface itself or from the Netgear support website. 

Login to your Netgear router website and go to Firmware Update or Router Update section. Then initiate the firmware update and wait for its completion. 

Re-Configure Your Netgear Router 

Netgear 403 forbidden error can also occur due to router misconfigurations or wrong technique of installation of routers. Try re-configuring your router and see if the problem is solved.

Call an Expert

If none of these methods work and you are annoyed with the router issue, you can get in touch with us and our technical experts will help you troubleshoot Netgear 403 forbidden error. We use advanced troubleshooting methods and tools to solve your router-related problems. To solve your Netgear 403 forbidden error, fill out our chat support form or contact us via email.

Related Issues: