1. Independent Service Provider:

    24×7 Router Support is an independent Router support provider company offering Router assistance to third-party brands, products, and services. 24×7 Router Support offers paid Router support services for brands, products, and services with which we have no direct or indirect affiliation unless such a relationship is expressly specified. All third-party brands, trademarks, logos, products, and company names mentioned on this site are used for representation purposes only and that they belong to their respective owners. Computer support may be provided free of charge by the brand owners.

  2. Warranty Coverage:

    Most hardware and software products are covered under the manufacturer’s warranty during the initial period of use. If your product is under warranty the support services may be available for free. 24×7 Router Support recommends that you contact the original supplier of the product in such circumstances.

  3. Remote Access to Computer:

    Please review Software Support Tool and Remote Access in the terms and conditions.

  4. Service Exclusion:

    Please refer to “Exclusion from Services” in the 24x7Router Support service terms and conditions to ensure that you fully understand services that are not included in the 1-year or multi-year maintenance contract.

  5. Third-Party Diagnostic Software:

    24×7 Router Support When necessary use third-party software for diagnosing and fixing the problem. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tune up) or Malware bytes etc. Some of these third-party tools are available for free that you can obtain directly from these sites. 24×7 Router Support does not charge for this free software.

  6. Proprietary Software:

    24×7 Router Support currently does not use or sell any proprietary computer repair software or diagnostic tools.

  7. No Automatic Renewals:

    Currently, it is our policy to not automatically renew our subscribers.