Pro Tips from Customer Service To Maximize Orbi Router Performance

Maximize Orbi Router Performance

Orbi routers are known for their optimal speed and high performance. Due to its unique signal strength, it has achieved the position of being the best router. However, the Orbi router, just like any other router, also faces technical glitches. But don’t worry, you can resolve these issues with the help of Orbi customer service. 

Imagine yourself in the middle of an important meeting, and suddenly your connectivity goes down. In such a case, what would you do? Would you wait around and ask someone for help when all you need to do is simply call router customer service for Orbi. 

Orbi customer service is there to assist you in troubleshooting your router issues but many people have difficulty getting connected to customer support when they need it. 

In this blog, we are going to give a keynote on some quick tips on how to troubleshoot your Orbi router for its optimal performance. We are going to make a list of five issues that are quite common.

These issues bring down the performance of the Orbi routers and, therefore, affect the strength of the router. By knowing how to troubleshoot these issues, you can not only improve the performance of the Orbi router but also help yourself gain some technical skills. Therefore, you must know about troubleshooting common Orbi router issues.

By the end of the blog, you will be able to resolve your common Orbi issues, and you will be less dependent on Orbi customer service. So, sit back and get ready to empower yourself with the knowledge of common Orbi router issues.

Common Router Issues

If you have an Orbi router and often face technical issues, you are not alone. Frequent router issues complain about the router functioning daily, and there is nothing to do about it.

So, just imagine how much easier your life gets when you know exactly what you need to do.

Check the Internet speed

Have you ever faced an internet speed problem with your Orbi router? 

This is not something unique. Many of the Orbi users have faced this issue when using the router. If you are also one of them, don’t worry. We are here to provide you with some tips on how to help yourself and get seamless connectivity with Orbi routers. 

However, before making any changes to the speed settings, you need to check your internet speed. You can find out the speed of your internet using an Online Speed Test tool. This tool helps measure the speed of your internet. You can also find out whether your router is slower or your modem.

Positioning the Orbi Router and Satellites

Next comes the placement of the router and satellites, which may result in poor connectivity. The placement of the router impacts the WiFi speed of the router. Therefore, the position of the router plays a crucial role.

Start by placing your router in a central location. The placement of the router should be in such a way that all the signals are distributed equally. Whether you are at home or in an office, the position of the router is very essential to ensure equal coverage.

Always keep this in mind:

Router PositionWiFi Signal Strength
Central locationDistributing WiFi signal properly 
Away from metal objectsPrevents WiFi blockages
Away from electronicsPrevents WiFi signal interferences

Updating Firmware

Do you know that when you keep using your older firmware, your device is always a potential threat? With the advent of new technology and advancements, we need to stay updated. So, whether we are using a new device or a new router, we need to keep our devices updated. So, how can you do it? 

Simply by updating the firmware? So, what exactly is firmware? It is a piece of programming that is responsible for running the machine smoothly so that the functions of the hardware can operate smoothly.

So, whenever you update firmware, there are always some changes in the programming that help the device run smoothly. As a result, you always need to update the firmware. So, it’s time to say goodbye to those bugs and threats and get ready to improve your WiFi performance. 

Here are some benefits of updating your router’s firmware:

  • By upgrading the device, you get advanced operational instructions 
  • Exploring the new features of the device
  • Enhanced user experience
  • Improving the functionality of the device
  • Fixing the performance issues
  • Make your device competitive with newer technologies

Optimizing the Channel Selection of the Router

It is important to channelize your router section to reduce your WiFi dropouts and improve the strength and signal of your WiFi connectivity. When you select a proper WiFi channel, you can improve your coverage and performance. In short, it helps your router function smoothly.

Here are some steps that you should follow:

  • Access to the router settings
  • Go to the WiFi settings
  • Select the less crowded channels
  • You can also find different channels to figure out the less congested channels

Wired Connection

What are your thoughts about wired connections? Many users find it quite messy because of entangled wires. But do you know that connecting your device to a router using an Ethernet cable can help you get a high-speed, stable connection?

It also helps eliminate wireless interference and provides a faster and more reliable connection that helps with online gaming and streaming videos.


Knowing about the common router issues helps you be prepared so that you don’t have to pay extra bucks to Orbi customer service. However, if, other than the above-mentioned issues, you have been facing other common issues, it is better to get support from the customer service team. 

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